Important Notice: By creating or using an account on 2299bt, you are considered to have agreed to all of the terms and conditions below. Please read this document carefully in full before proceeding.
1. Introduction & Definitions
These terms and conditions ("Terms") govern the use of the 2299bt website and mobile application ("Platform"). They form a legally binding agreement between 2299bt and its users ("Members").
The following are definitions of key terms used in this document:
- "Platform" refers to the 2299bt website and mobile app.
- "Member" refers to any registered user.
- "Bonus" refers to promotional offers, free spins, or other rewards.
- "Real Money" refers to real funds deposited into a member's account.
- "Wagering Requirement" refers to the wagering requirement that must be met before a bonus can be withdrawn.
- "KYC" refers to the identity verification process (Know Your Customer).
The 2299bt terms and conditions are governed by applicable laws in Bangladesh. In the event of any dispute, the English version of these terms shall be considered final.
2. Account Registration & Personal Information
To register an account with 2299bt, members must provide accurate and truthful information. Accounts created using false or misleading information may be closed at any time.
- Each individual may register only one account. Opening multiple accounts is strictly prohibited.
- The name, mobile number, and address on your account must be accurate and match your payment method.
- Creating multiple accounts from a single device or IP address is prohibited.
- Keeping your account password confidential is your own responsibility. Passwords must not be shared with anyone.
- Any suspicious activity on your account must be reported to 2299bt support immediately.
- A national ID card or passport may be required for KYC identity verification.
2299bt is committed to protecting your privacy. Your personal information is never sold or shared with third parties.
3. Age Verification & Eligibility
2299bt is an adults-only platform. No one under the age of 18 is permitted to use this platform.
- At the time of registration, members must confirm that they are at least 18 years of age.
- A government-issued ID may be requested at any time for age verification purposes.
- If age-related information is found to be false, the account will be immediately closed and the balance may be forfeited.
- 2299bt recommends using parental control tools to help protect minors from accessing gaming content.
Warning: If 2299bt suspects that an account is being used by someone under 18, it reserves the right to investigate and suspend that account without prior notice.
4. Deposit, Withdrawal & Payment Policy
All deposit and withdrawal transactions on 2299bt are governed by the rules below. This section of our terms and conditions is particularly important.
- The minimum deposit amount is BDT 500. The maximum varies depending on the payment method used.
- Accepted payment methods: bKash, Nagad, and bank transfer.
- The minimum withdrawal amount is BDT 500. Standard withdrawal requests are processed within 15–30 minutes.
- Withdrawals may only be made using the same payment method used for the deposit.
- KYC verification is mandatory for large withdrawal amounts.
- 2299bt does not charge any transaction fees, though fees imposed by your payment provider may still apply.
- If you have an active bonus, the wagering requirement must be fulfilled before you can make a withdrawal.
- If money laundering or fraud is suspected, 2299bt reserves the right to place a hold on any transaction.
2299bt takes every withdrawal request seriously. Verified accounts are generally processed on a priority basis.
5. Bonus & Promotion Terms
All bonuses and promotions on 2299bt are subject to specific terms. Please read these terms carefully before claiming any bonus.
- The welcome bonus applies only to a new member's first deposit.
- To withdraw bonus funds, a wagering requirement of typically 15x to 30x must be met (specific terms are stated separately for each offer).
- Not all games can be played with bonus funds — certain games may be excluded from wagering requirements.
- Bonuses must be used within a specified time period. Once expired, bonuses will be automatically cancelled.
- Attempting to claim the same bonus more than once is prohibited. Any such attempt detected may result in account closure.
- Referral bonuses apply to genuine new members only. Fraudulent referrals will not be accepted.
- 2299bt reserves the right to modify or cancel any bonus offer at any time.
For details on current promotions and bonus offers, visit our Promotions Page Visit.
6. Betting & Gaming Rules
All betting and gaming activities on 2299bt are governed by the rules below. Compliance with this section of the terms and conditions is mandatory for all members.
- Game outcomes are determined by a Random Number Generator (RNG), which is regularly audited by independent third parties.
- Once the outcome of a game or bet has been confirmed, it cannot be changed.
- If a match is cancelled in Sports Betting, the stake for that bet will be refunded.
- If a game is interrupted due to a technical issue, 2299bt will refund the wager amount where applicable.
- Any winnings obtained by exploiting a software error or bug will be forfeited.
- The maximum bet limit per event is set by 2299bt and is subject to change.
Engaging in any of the following activities will result in permanent account closure and possible forfeiture of all balances:
- Creating or operating multiple accounts.
- Money laundering or illegal financial activity.
- Abuse of the bonus system ("bonus hunting" or "arbitrage").
- Using automated bots or software to play games.
- Collaborative fraud with other members.
- Attempting to hack or carry out a cyberattack on 2299bt systems.
- Harassment or abusive behaviour toward other members.
- Verifying an account using a false identity or fraudulent documents.
In cases of fraud or suspicious activity, 2299bt reserves the right to cooperate with law enforcement agencies.
8. Account Suspension & Closure
2299bt reserves the right to suspend or permanently close any account for the following reasons:
- Violation of Terms & Conditions.
- Failure or refusal to complete identity verification.
- Extended inactivity for more than 12 months.
- Court order or legal obligation.
- Member's own request.
Members may also request account closure at any time through support. Before the account is closed, members will be given the opportunity to withdraw any remaining balance (provided no violations have occurred).
9. Privacy & Data Protection
2299bt places the highest priority on protecting members' personal data. Our full privacy policy Here will be available.
- All data is protected by 256-bit SSL encryption.
- Personal information is never sold to third parties.
- You may opt out of marketing communications at any time.
- 2299bt complies with all applicable data protection laws.
10. Limitation of Liability
2299bt accepts no liability for the following:
- Loss due to internet disconnection or technical failure.
- Account information compromised due to the member's own negligence.
- Delays or errors caused by third-party payment providers.
- Losses resulting from unauthorized or unlawful use.
Members are responsible for gaming responsibly using their own judgment. 2299bt is not liable for gaming addiction or any financial losses incurred.
For any disputes or complaints, please follow the process below:
- Please contact the 2299bt customer support team directly in the first instance.
- An initial response will be provided within 72 hours of submitting a complaint.
- A final decision on complex cases will be communicated within 14 business days.
- Members have the right to approach an independent mediator if they are dissatisfied with a decision made by 2299bt.
Our support team is available 24/7 to assist with any disputes or questions.
12. Changes to Terms & Conditions
2299bt reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
- Members have the right to close their account if they do not agree with the changes.
- Check the "Last Updated" date at the top of this page to confirm you are reading the latest version.